"To be blunt: you are awkward. No one seems to know how to deal with you." Zevran does not know how to deal with him and has been managing on pure luck and guesswork thusfar. Eventually? It is going to bite him in the ass. But until that day- guesswork it is. "I know why you are timid and skittish- most people do not. Now I am not saying you ought to tell the whole world- but offering some grounds for understanding why you are the way you are might help. A bad mission, nightmares, a traumatic childhood accident-"

Which is the understatement of the century, truly. "Something like that.